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Privacy Policy
At Balune, your privacy is very important to us. We are committed to protecting the personal information you share with us when you shop through our website.
Information We Collect: – Name, email, phone number, billing and shipping address. – Payment details processed securely via Razorpay (we never store card/bank details). – Website usage data through cookies for a better shopping experience.
How We Use Your Information: – To process and deliver your orders. – To communicate about updates, promotions, or support. – To improve our services and website experience.
Data Security: We use secure encryption and trusted payment gateways to ensure your information is safe.
Third-Party Sharing: We do not sell, rent, or share your personal data except as required to process your orders (e.g., courier services, payment providers).
Contact Us: balune.in@gmail.com
Refund & Return Policy
Exchanges: We allow size exchanges subject to availability.
Contact Us for Returns: balune.in@gmail.com
Shipping & Delivery Policy
At Balune, we ensure safe and reliable delivery of your orders.
Processing Time: – Orders are processed within 1–2 business days after confirmation.
Delivery Time: – Average delivery is 5–7 business days across India. – Remote locations may take longer (7–10 business days).
Shipping Partner: We ship via DTDC Courier and other trusted logistics providers.
Order Tracking: Once shipped, a tracking link will be shared via email/WhatsApp.
Rights & restrictions
At Balune, we ensure safe and reliable delivery of your orders.
Processing Time: – Orders are processed within 1–2 business days after confirmation.
Delivery Time: – Average delivery is 5–7 business days across India. – Remote locations may take longer (7–10 business days).
Shipping Partner: We ship via DTDC Courier and other trusted logistics providers.
Order Tracking: Once shipped, a tracking link will be shared via email/WhatsApp.
Terms & Conditions
Welcome to Balune Clothing. By using our website, you agree to the following terms:
Use of Website: – You agree to provide accurate information while placing an order. – You must not misuse our site for fraudulent or unlawful purposes.
Products & Pricing: – We make every effort to display products accurately. – Prices are subject to change without prior notice.
Orders & Payments: – Orders are confirmed only after successful payment. – Payments are securely processed via Razorpay.
Shipping & Delivery: – Delivery timelines are estimates (5–7 business days). – Balune is not
responsible for delays caused by courier partners.
Returns & Refunds: – Governed by our Refund & Return Policy.
Limitation of Liability: – Balune will not be liable for indirect, incidental, or consequential damages.
Governing Law: – These terms are governed by Indian law.
Contact Us: balune.in@gmail.com