Who we are

Suggested text: Our website address is: http://balune.in.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Privacy Policy

At Balune, your privacy is very important to us. We are committed to protecting the personal information you share with us when you shop through our website.

Information We Collect: – Name, email, phone number, billing and shipping address. – Payment details processed securely via Razorpay (we never store card/bank details). – Website usage data through cookies for a better shopping experience.

How We Use Your Information: – To process and deliver your orders. – To communicate about updates, promotions, or support. – To improve our services and website experience.

Data Security: We use secure encryption and trusted payment gateways to ensure your information is safe.

Third-Party Sharing: We do not sell, rent, or share your personal data except as required to process your orders (e.g., courier services, payment providers).

Contact Us: balune.in@gmail.com

Refund & Return Policy

At Balune, we want you to love what you wear. If you’re not fully satisfied, we’re here to help.

Returns: – Eligible returns must be requested within 7 days of delivery. – Products must be unused, unwashed, and in original packaging with tags intact.

Refunds: – Once we receive and inspect the product, your refund will be processed within 5–7

business days. – Refunds will be credited to the original mode of payment.

Non-Returnable Items: – Sale/discounted items. – Customized or made-to-order items.

Exchanges: We allow size exchanges subject to availability.

Contact Us for Returns: balune.in@gmail.com

Shipping & Delivery Policy

At Balune, we ensure safe and reliable delivery of your orders.

Processing Time: – Orders are processed within 1–2 business days after confirmation.

Delivery Time: – Average delivery is 5–7 business days across India. – Remote locations may take longer (7–10 business days).

Shipping Partner: We ship via DTDC Courier and other trusted logistics providers.

Order Tracking: Once shipped, a tracking link will be shared via email/WhatsApp.

Rights & restrictions

At Balune, we ensure safe and reliable delivery of your orders.

Processing Time: – Orders are processed within 1–2 business days after confirmation.

Delivery Time: – Average delivery is 5–7 business days across India. – Remote locations may take longer (7–10 business days).

Shipping Partner: We ship via DTDC Courier and other trusted logistics providers.

Order Tracking: Once shipped, a tracking link will be shared via email/WhatsApp.

Terms & Conditions

Welcome to Balune Clothing. By using our website, you agree to the following terms:

Use of Website: – You agree to provide accurate information while placing an order. – You must not misuse our site for fraudulent or unlawful purposes.

Products & Pricing: – We make every effort to display products accurately. – Prices are subject to change without prior notice.

Orders & Payments: – Orders are confirmed only after successful payment. – Payments are securely processed via Razorpay.

Shipping & Delivery: – Delivery timelines are estimates (5–7 business days). – Balune is not

responsible for delays caused by courier partners.

Returns & Refunds: – Governed by our Refund & Return Policy.

Limitation of Liability: – Balune will not be liable for indirect, incidental, or consequential damages.

Governing Law: – These terms are governed by Indian law.

Contact Us: balune.in@gmail.com

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